JS Vanity aim to provide all our customers with timely delivery service. Orders are processed and posted daily, should the items you wish to purchase be out of stock you will be notified immediately, and of the new delivery date.
UK Mainland Delivery
We aim to deliver all mainland UK orders within 4 working days. However, sometimes during sales or other busy periods deliveries may take longer. If you have not received your order within 5 working days please contact us. Unfortunately, for Standard Delivery, we are not able to allocate a specific time slot for delivery. Our UK Standard Delivery couriers, delivers between the hours of 7am and 7pm.
A signature is requested for all deliveries. If you are not in when delivery is attempted our couriers will leave your parcel in a secure location at your property or with a neighbour. The courier will leave a card to notify you as to where the parcel has been left. If the courier cannot find a safe location to leave the package they will leave a card explaining how to rearrange delivery. The courier will try to deliver twice more on the following working days, after which time your parcel will be held at your local depot for 5 days prior to being returned to us for a refund.
If you would like to specify a safe place or a particular neighbour for your parcel to be left with, please add these instructions at checkout. You may also add some additional information to help the courier find your delivery address.
Tracking Your Order
When we dispatch your order we will send you a confirmation email. You should receive this email within 24 hours of placing your order. The email will contain a unique number to track your parcel with our couriers. You can click the link in your confirmation email. Please allow 36 hours from receipt of the email before tracking your order. Unfortunately, we are unable to query the delivery before the expected delivery date.
The shipping prices are as follows:-
Free UK Delivery on orders over £60
UK Standard 3-5 Working Days: £5 – £12 (Weight Based)
Europe and the rest of the world
We do ship worldwide and a shipping fee will apply. Rates differ for each country and we charge shipping by weight. To get a more accurate cost please use the shipping calculator at the checkout to work out the exact shipping cost once you have all the products you wish to purchase in the cart. You can also contact us via email on email@example.com for more information.
All prices listed are subject to change without notice